Regularity Signing-on Problem !

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Dryhen
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Joined: 2013-10-23T12:36:43
Regularity Signing-on Problem !

Hello

Why do I need to remember a password in order to Sign-on for the next 12-car ?

I have no idea what I put when I entered, and there's no  ' Forgot Password ? ' button. So although I've put in an entry ( and paid !! )  I'm now at a barrier to go any further !

Any ideas, or am I the only idiot who doesn't keep a book with hundreds of passwords written in it ??

George Hendry

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Suze
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Joined: 2007-06-06T12:29:48
When you (or Crow) entered,

When you (or Crow) entered, you would have had to enter a password so you can update the entry later - and so others can't access your details Smile Tony Michael will be able to check and advise the password for you.

Dryhen
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Joined: 2013-10-23T12:36:43
Passwords !

Thanks Suze, but previously - once the entry is in - I've not had to revisit it. 

I have been able to sign-on  online to many events in the past year (whether competing or marshalling) without having to remember a password -  up to this one. 

The addition of a ' Forgot Password ? ' button will save TM lots of grief in the future, as the system already knows the email address and responds straight away when an entry is submitted. The 'Forgot' button would let idiots like me progress to the final stage without Tony having to come to the rescue.

George

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TonyM
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Joined: 2006-11-25T17:39:51
That assumes you managed to

That assumes you managed to type your email address correctly! Unfortunately many don't manage that in the rush these days... 

The why is so you don't have to type in information you have already given in your entry (such as emergency contact details).

 
 
 
 
Dryhen
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Joined: 2013-10-23T12:36:43
Relax !

Tony comes  to the rescue ...

Still think a 'Forgot' button would be useful though ....

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